Atlanta Check Cashers Campbellton Rd, Atlanta

Completely rude, lazy and unprofessional. Every single time I visit this location the western union is down. Literally every time! Customer service is horrific, the so called manager has an excuse for everything. I hate coming here. Its like you coming to use there services is an inconvenience for them. Im waiting to hear from the BBB.

I go to this place for the convenience & every time I go in I’m never greeted( even after saying hello,good morning) I usually have the girl with the long braids, I don’t know her name but she’s always there & she’s so rude and unresponsive. I’ve had one person be nice to me & ive literally only saw her once . This place definitely needs to work on hiring people with better customer service skills or shut it down

First time coming to this location I won’t be back the employee and manager was sitting down chilling with there feets up but that’s not my main concern for the one star im giving one star because I went here to cash my check due to Walmart systems being down I had to sign my check at Walmart and when they tried to cash it they couldn’t so I end up coming here to cash my check I explained everything to them and they denied cashing my check without even cashing it or checking it they thought my check was fake even after I told them what it was n where it came from they didn’t give me a good reason to why they denied me I was just told that my manager not gonna cash it but seeing how I walked in the place was empty I spoke and said hi no one responded to be honest it looked like none of them wanted to be at work but my main concern is you turning someone down without even trying I don’t bring fake checks anywhere and never have this place is bad customer service and from the other reviews I shouldn’t have come here for the disappointment if you don’t like your job quit because we need someone with great customer service who can help and not be lazy won’t be coming here ever again and hopefully this comment will make others awere of the disappointment from this business another small note no one was disrespectful or mean to me but the service of which I did not get sucked which makes the workers suck to respectfully

I'm a business owner and this place gets 20 thumbs down with the poorest customer service I have ever experienced in my 47 years of living. I went here to send a WU within the USA on 2/16/21. I asked the young lady how much could I send at one time. She asked another young lady(short dark skinned with plats) that was already being rude to a senior citizen. Instead of answering my questions she asked why didn't I send the money through Zelle. I explained that our banks aren't in the state where I'm trying to send the money. She goes on to say..Idk what they got going on and then says I can only send $1000. I'm a business owner..a 2 time minority business owner. She was assuming we had a scam going on..They all need to be fired and we need to vote this place out of our neighborhood or train people that are customer service oriented. I BLAME THE OWNERS AND MANAGERS. The employees are a reflection of their superiors. They don't read their Reviews or interact with the very people that keeps them open. So it's time for a change and this is the year for change!!

I really don't understand why this business shut down the money orders before 12am the next day. Everybody works different hours I am not fortunate enough to work a 8 to 4 or 9 to 5 I work late hours and get paid differently and my rent is late tomorrow 2/6/17. All I needed was the money order to have 2/5/17 date on it. The young lady was rude and did not care about my dilemma. I have worked in customer service for a number of years and I no that every company is rated on how will there services are, location, paperwork etc. All companies are registered and reviewed by J.D Power to see how well there business is doing and placed on a rating list. This company needs to do alot better 2 thumbs down!!!!!! I have lived in McDonough for a number of years and I have never had this problem only in the black neighborhood I moved closer to be by my mom. Something has to be done about your shift change hours and your rude staff. I hope it would be done promptly! Thanks

This is the worse location I have ever been too. Them women in there have some nasty attitudes and very unprofessional. Like didn’t nobody make y’all get up and go to work today should have stayed at home. Instead of moving the line they talking about they business at home. Please do better with this location

Needs to be shut down or under new management. It's false advertising if you say 24 hrs and you close from 11:30-12:30. That is not considered 24hrs by any standard. PLS check cashing needs to take over because even during shift change they remain open as advertised. The staff is shady and lazy as hell, it doesn't take that long to switch. They stand around laughing and talking when clearly they supposed to be working. Lucky I can't give this business no star. Smdh get it together or close. I see why nobody likes doing business with them at all. The rude staff will make a person stop coming. A serious evaluation needs to happen regarding the employee pool they hire from. Unprofessional with zero customer service skills.

The worst check cashing place I have ever experienced. The workers are so unprofessional. I was waiting on my money and the guy cashier started doing other task as I stood there at the window and another lady sitting down looking at me smiling at me as if it was funny because she saw me getting impatient. I have experienced this rule was before but I just had to report this because the whole crew need to be replaced including the in store manager for letting all this rudeness continue. This place don't deserve a half star.

The employees here are very rude and unprofessional. I'm aware that the sign in front says WU, but wanted to know if they also did money gram. Young lady said yes. So i stood in line 4 ten min already late 4 work. The other woman served ONE customer then rudely stated she needed 8 min before tending to the next. No explanation...just "I'll be with you in 8 min" smh. Oh yea...and they DONT do money gram. (After about 15 min with only 2 ppl in line ) i finally got to the window, was told i was in the wrong place. The young lady said "i thought u asked for a money order" Once I visit a place with great customer service, I always go back. Will NOT be going back here.

Light skin woman was very rude soon as I walked in , better costumer service is NEEDED ! Never coming back