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Andrews Federal Credit Union 01
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Federal credit union

Andrews Federal Credit Union Alabama Ave, Washington

3.8
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(10)
Closed
Saturday9AM–1PM

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    Reviews

    There are 10 customer reviews. Check out their experiences with this business.

    3.8 / 5
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    • M

      Minnie Reese
      5
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      The women are very knowledgeable with me assisting. I will be back, the great service I received.

      Response from the owner

      Thank you for the review! We appreciate your business.

    • C

      CARAMELkimmie Kim
      5
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      It's not Hensen Ridge Credit Union no more?

      Response from the owner

      Good morning, Thank you for you your inquiry. The Henson Ridge branch of Andrews Federal is open Monday through Saturday and our hours are listed on our website. Based on where area is most convenient for you, we have a number of branches throughout the DMV area to assist you as well. Please reach out to [email protected] and we will be happy to answer any questions you may have. Thank you. Andrews Federal Credit Union

    • R

      Reneka Sizer
      2
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      I have been with with for over 10 years. I use to like this bank but the customer service is becoming trash. When you try to call on the phone the number doesn’t work. When you call the HQ you’re on hold for hours just to check the status of a loan app. Also I been changed my address on the website and on the phone and for some reason my mail keeps going to old addresses. AFCU GET IT TOGETHER!!!

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      tracey wright
      5
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      Ms.Vanessa Hilton has handled my husband and I so professionally that we decided to change everything over to Andrews. There's absolutely nothing that takes the place of good ole fashion customer service and being able to apply that to the public. Having knowledge about your services and compassionate enough to relay the information to the public . I applaud them for a job well done.

    • J

      Joyce White
      5
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      I have banked at AFCU for over 20 yrs. We are retired Military. The staff are always pleasant and professional. I now live in SE -DC and utilize that Branch. I have never had a problem and all my needs have been met.

    • S

      Shadonna Washington
      1
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      They never answer the phone...DO NOT.. I REPEAT DO NOT DEPOSIT MONEY INTO THE ATM.. THEY WILL NOT COLLECT THE MONEY ON TIME. DO NOT DEPOSIT MONEY INTO THE ATM.. They take all week to collect the money from the atm so your hard earned money is put on hold because their lazy AF. They are the most professional lazy group of people i have ever meet.. Can we get a manager here that actually makes then work!!

    • P

      P. Jackson
      2
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      This Credit Union Isn't Accepting Any Cash Funds Or Giving Out Funds. Please Can Someone Assist In This Matter At The Machine. On The Inside They Are Courteous, Kind , Polite

      Response from the owner

      Hi, Thank you for your message and for bringing this to my attention. I am incredibly sorry to hear that this has been your experience and definitely look forward to learning the details of what has occurred. Please email [email protected] with the best contact information to reach you. Warmly, Tonia Vines Member Advocate

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      Alicia Thomas
      1
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      This is the worst bank ever, ever time I set up an auto pay. I end up with fee charged and interst charged its really sad cause that messed up my credit. Also by calling customer service is no help at all. They never know nothing. They never can help ,they always tell me to go to the my local branch.

    • B

      Brooksie Stanley
      5
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      Even during the CoVid-19 they've been very helpful! I love this location not better than the one in NW but definitely a close 2!

      Response from the owner

      Hi Brooksie, Thank you for sharing your experience with Andrews Federal Credit Union. It is a pleasure to hear positive feedback from our members. Your experience is reflective of the "above and beyond" service that we strive to provide, and I am so pleased to hear that you have received that caliber of service. Warmly, Tonia Vines Member Advocate

    • T

      TIARA BOWLDING
      5
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      I love the staff here! Been bankimg with them for years now, never had any problems.

    Business Info

    1556 Alabama Ave SE, Washington, DC 20032, United States

    Nearby Title loans in Washington

    FAQs

    • 1. How to Contact Andrews Federal Credit Union?

      You can ring them at this phone number +1 202-741-5100. Or you can Visit its website and submit the loan form over the internet.
    • 3. How Can I Request a Loan at Andrews Federal Credit Union?

      To apply for the loan you want, you can Visit its website and submit the loan form online. If you are searching for payday loans online with high acceptance rate, you can click here for more useful info.
    • 5. What to Do if I Can Not Pay Back My Loan?

      Simply have a talk with your lender if you have difficulty making the payments. Different lenders have different standards to deferred payment. Please always check out carefully before signing any loan agreement.
    • 2. What Is the Location Of Andrews Federal Credit Union? How Can I Access It?

      Andrews Federal Credit Union is located at 1556 Alabama Ave SE, Washington, DC 20032, United States. Just look up the map and pick out the most convenient route to access this place.
    • 4. Is Andrews Federal Credit Union an Agency or a Direct Lender?

      Andrews Federal Credit Union is a Federal credit union. To bring you the most effective loaning process, we get you connected with a variety of honest lenders over the internet. You can visit our platform to secure a personal loan online with no hard credit check.
    • 6. Does Andrews Federal Credit Union Offer Loans for People With Bad Credit?

      Yes, but if you want to improve your likelihood of success, you can turn to our broker service! Just visit our platform to get an installment loan online for bad credit with flexible payment options.