ACE Cash Express Louisville Ave, Monroe

The associate by the name of Mia was professional. She also acknowledged the customer that was behind me. Even though the customer was impatient. Mia excused herself from me because I was waiting for a check authorization (which of course could take some time). Mia has taken care of the impatient customer and has apologized to me and returned back to the authorization process. I admire her dedication and communication. This was my first time cashing a check with ACE and I shall be returning, due to the fact of how magnificent I was treated by you’re associate.

Delia is so professional she's always smiling. She always make me feel welcome.

Bell is a hard worker and very friendly

I have been coming to Ace for more than 10 years and I have always received professional and outstanding customer service. It is great to go into a location and receive such great service.

The lady in store always friendly. I love going there . I like way I'm treated as customer .I will continue go there .

I visited your store on Louisville Ave on last week and the Mia was very professional, energetic, sweet, and fast. I was in and out in no time.

Mia J has great customer service..

I was looking for a bank account with less fees then the "big banks" after paying a large amount of money with automatic bill pay. Normally my paycheck would go direct deposit but if was a day late for any reason. I found myself paying overdraft fees in $120 for one transaction. After cashing a stimulus check at this location they told me about the Flare card. Get your direct deposits 2 days sooner!! Way less fees than the other banking accounts plus with text alerts I can immediately let them know if I am not the making the purchases. If you are looking to save yourself the stress and save some money go see the girls at Louisville Ace!! I promise you won't be let down!!

Enjoy coming to Ace they or very nice

ACE CASH EXPRESS in Monroe and West Monroe practices UNETHICAL, SENSELESS & UNPROFESSIONAL Customer Service practices that you NEED to know and stay away from. I needed to cash a third party check from out of town and proceeded to the 3227 Louisville location. I explained my situation with the Manager and she attempted to verify the check. After three separate visits and two attempts to get the check verified with the verifying official, she then decided to "push" me aside and wait on another customer behind me. I informed her to give me the check and I will go to another location. I proceeded to the ACE in West Monroe location, and the Attendant there, informed me that the Manager had ALREADY called over and informed her NOT TO CASH MY CHECK or TALK TO ME. WTH! I will NEVER need to go to ACE Cash Express in the Monroe location or the West Monroe location ever again. The Manager at the Monroe location needs to understand that you CAN"T just treat people unprofessionally and think that there will not be any repercussions.