Carter Bank & Trust Willow St, Mt Airy
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Reviews
There are 10 customer reviews. Check out their experiences with this business.
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Dantea Bell5Love this bank. The manager Nikki goes above and beyond for me as a customer. Love being able to go in the bank and the manager takes the time to greet you by name and make sure you are taken care of. Does not shy away from answering the phone and personally handling problems. She makes banking enjoyable.
Response from the ownerDantea, thank you for your kind review; we are happy to pass along your comments to the team here at Carter Bank & Trust! We hope to be of service to you again in the future. Best wishes, Carter Bank & Trust
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Laurel Jessup5Absolutely, hands down love the family care free environment. It's so quiet but someone is so quick to help you and so friendly on arrival! Love how quick it was to setup my account with little effort and the conversation with Mrs. Nikki made the time feel like comfortable and like talking to a friend you've known for years. A small chain bank with A lot of love and tender care. Hope it stays that way seeing that I'm new and all to this bank!
Response from the ownerHi Laurel, thank you so much for your positive comments about Nikki and Carter Bank & Trust! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Crystal Inman5My husband just opened an account with them the other day. We were so satisfied with the experience we had! All the employees were so polite and helpful especially Nikki Kemp! We just loved her personality and her willingness to want to make the experience for us a pleasant one! Thank you! We recommend this bank hands down!
Response from the ownerCrystal, thank you for letting our team know how we did! We are happy to have provided you with such a positive experience. Take care, we look forward to helping again in the future.
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Angela Eldridge4The staff is very professional,friendly, courteous,helpful, and efficient. They offer free checking, savings bonds loans, and notary services. They offer online banking. Wheelchair accessible entrance. Plenty of parking. Stop by and talk to them about opening account.
Response from the ownerAngela, we are so happy to read such a great review about Carter Bank & Trust! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Michael Dixon1First of all, there's no easy way to call and check my balance, there is also no Atm at the said location, I feel as if they're stuck in the stone ages. Second of all, I never got set up so say if I got hacked I would have no way to call and cancel my card, I feel like I'm totally stuck with this company, I strongly recommend another banking company such as BB&T
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Michael Martin3I went thru the Drive Thru line today. They had one teller working who was providing the best service she could. I waited about 23 minutes with only 2 cars in front. Drive thru times need to improve.
Response from the ownerThank you for taking the time to let us know how we did. We apologize for your extended wait time. We are always looking for ways to improve and your feedback will assist us in providing better service. Hope you have a great day!
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eva Winemiller5We set up a one of our business accounts with Carter Bank! It was super easy, quick and hassle free! Can’t beat the customer service. Thanks!
Response from the ownerEva, we are so happy to read such a great review about Carter Bank & Trust! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Michael Bennett5They are stuck in the stone ages. They have no atms, no online banking and recently got debit cards. Stefany is an awesome manager.
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Sherry Kearns5The manager at the Mt Airy branch is very helpful and aways smiles when we come in .have brought my accts over and future accts in the new year Thank You Nikki and staff
Response from the ownerSherry, we appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!
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Tam D (Rain)5Great customer service. Good friendly staff. Only bad thing no online banking
Business Info
507 Willow St, Mt Airy, NC 27030, United States
FAQs
1. How to Get in Touch With Carter Bank & Trust?
You can call them at this phone number +1 336-789-9300. Or you can enter its website and submit the request form over the internet.3. How to Apply for a Loan at Carter Bank & Trust?
To get the loan you need, you can enter its website and submit the request form online. If you are searching for online payday loans with same-day funding, you can turn to our platform for more useful info.5. What to Do if I Fail to Pay Off My Loan?
Kindly talk to your lender if you are likely to fall behind on the monthly payments. Different lenders have different policies of overdue payment. Please always check out carefully before signing any loan agreement.
2. What Is the Address Of Carter Bank & Trust? How to Get There?
Carter Bank & Trust is located at 507 Willow St, Mt Airy, NC 27030, United States. Just look up the map and pick out the most convenient route to access this place.4. Is Carter Bank & Trust an Agency or a Direct Lender?
Carter Bank & Trust is a Bank. To bring you a fast and easy loaning process, we enable you to access a variety of honest lenders over the internet. You can visit our platform to obtain a fast personal loan online with no hard credit check.6. Does Carter Bank & Trust Offer Loans With Bad Credit?
Yes, but if you want to higher your chances of getting approved, we can help you out! Just visit our platform to apply for an installment loan online for bad credit with easy monthly payments.