Bill Schmauch - State Farm Insurance Agent E Putnam Ave, Old Greenwich

Bill really came through for us so I want to put the punchline first. When you have an event, the service your agent provides is what matters most and that's where he shines. Navigating the claims process in the midst of a flood is unnerving, but Bill personally walked us through every step of the way and answered every question we asked (probably multiple times!) He was able to get a remediation team on site within hours which more than likely prevented further significant damage to our home as a result. The follow-up and follow-through has been equally stellar. Bill has checked in consistently to make sure the claims and repair processes are running smoothly. Our claim was processed quickly and fairly, so I will also give credit directly to State Farm here as well. If after this event, I'm only out of pocket for my deductible, I cannot complain. Our house is very quickly being repaired so I feel confident putting up this review at this time. This was our first ever event and claim after 20 years of being a homeowner so I want to again thank Bill for being there and taking what I feared would be a major disruption and expense and turning it more into a minor inconvenience instead.

Switched to state farm from another insurance company and was able to consolidate home, auto and save money. Our State Farm Agent, John Miller, was really great in setting up our policy. He was super helpful informative.

We recently had a major claim that we weren't sure would be covered. Bill was there every step of the way in our corner. It's priceless to have that much support during the scariest, worst moments of your life. Can't thank Bill and state farm enough.

Bill & John has gone above and beyond for nearly two years. Since my wife and I discussed insuring our first home, John has responded to every question we've had promptly and professionally. He comes up with consistently creative solutions and has proven time and time again that his prices are competitive. Would highly recommend to friends and family and plan on being a client for a long time to come.

We recently switched insurance carriers from Geico to State Farm and noticed a huge difference. State Farm has been much cheaper and easier for us - both for auto/motorcycle and home insurance. The customer service from this team has been amazing Super responsive. Would definitely recommend.

I've been fortunate and blessed to have John assist me through two separate situations. John is extremely customer focused, extremely detail orientated, has outstanding communication skills and walks you through the process. I trust him! Thank you State Farm for having such a professional staff!

Sonia has been very responsive and helpful throughout the entire process of me applying for home and auto insurance. She provides me with options while clearly weighing the pros and cons for each decision. Sonia is thoughtful, thorough and makes me feel secure.

I just insured my new car and I have to say this team was an amazing one to work with. I called and spoke with Kristen just trying to gather information and she was a pleasure over the phone. Bill and his team saved me quite a bit of money and I could not be happier with the service I was provided. Great team! Excellent!

I have been doing business with Bill for years, l find him and his staff total professionals, their pricing is excellent and I’ve had my share of forgotten invoices! They always call and keep me on track. I highly recommend them to anyone needing insurance.

I switched both my car and homeowner's insurance here after being with another provider for many years. I was floored at the savings! It was such an easy process to switch over - Matt did all the work for me.I have never been happier with the insurance services I am receiving.