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CommonWealth Credit Union 01
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Credit union

CommonWealth Credit Union William R Latham Senior Dr, Bourbonnais

4.4
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(10)
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    Reviews

    There are 10 customer reviews. Check out their experiences with this business.

    4.4 / 5
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    • E

      Everett Benson
      5
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      I was in a time crunch to get a car due to an accident that totaled my old car and needed a loan with a good rate quickly. The website for submitting auto loan documents is very easy to use and sure enough they called me the next day to talk through it. I secured my car within a couple of days and needed to complete the loan process. I knew I was going to be a late customer and my original loan officer was off for this day. Kerri was the loan officer at the credit union this day and she really stepped up to the plate and stayed past banking hours to complete my loan and did it with a smile on her face. Very personable service and I also got a fantastic rate that a dealer couldn't beat. WOW, I highly recommend if you need a car to make this your first stop to get prequalified for an auto loan.

    • K

      Kristy Nichols
      5
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      We have banked at Commonwealth for several years. We have applied for different loans, including personal, vehicles and our Mortgage loan. All of our loans are there. Our most recent loan was applying for a used vehicle loan. The online application process was vey quick and user friendly. We applied on a Thursday evening, we made sure to include all of the necessary documentation to speed the process along. It paid off and the loan was approved the next day. We closed on our loan that afternoon, it took under 10 minutes to sign everything there, and we picked our vehicle up that evening. Commonwealth is amazing and we would highly recommend them for anyone and everyone.

    • H

      Henry Griffith
      2
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      Very annoyed with CCU. I have 2 mortgages through them due to their local market & interest rates. The lender was decent to work with, but everything else has been a major failure. Their online banking is Sub-par from any other financial institute I've used. 1. Nowhere on the website or app can you get your account number. You must have a checkbook, or the original paperwork. (Good luck setting up any online payments without that account number) 2. You cannot make mortgage payments from outside accounts. I wanted to pay my CCU mortgage from my other bank. Nope, now allowed. They told me I can only make the payment as a transfer from my CCU checking/savings account to my mortgage. 3. Fine, So I setup automatic payments from my savings to my mortgage. Cust rep screwed it up, and my payments didnt go through at first. Causing payment failures. Had to get that resolved. 4. Transaction history on my mortgage page is BLANK... Even though I've been paying it on time for months. Shows no history, that I've been paying anything. 5. Called into customer service 5 times in a row, and the automated teller hangs up on my after being on hold for 5 minutes. Every-Single-Time. I would 100% recommend to everyone, TAKE YOUR BUSINESS ELSEWHERE... They have good interest rates here, but thats the only good experience I've had. Very dissatisfied... and I cant get anyone to pickup the phone to even address these concerns.

    • C

      Cathy Little
      5
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      I've been a member of common wealth for some years now and they are outstanding with their customer service! Always going the extra mile to help their clients! As long as they are in business I will go no where else with my business.

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      Trevor Trotter
      5
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      Ive been member for quite sometime and have always had good experiences at Commonwealth. Kerri has always helped me, from receptionist to member services and now loans.. She has come a long way. She has really grown in her profession. She is also a 5star associate. Thanks commonwealth for the great service! Special thanks to Kerri for all your help!

    • d

      david mitchell
      5
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      Just completed another refinance with CommonWealth CU in Bourbonnias. Kerri is wonderful to work with, both friendly and knowledgeable. Kerri processes your info quickly, and professionally. I have always enjoyed the great service and very competitive rates offered at CommonWealth CU.

    • D

      David Jacinto
      5
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      I’ve banked with them for a while now. Moved to CO and still use them as my primary banking institution. They just helped me save money and interest by refinancing my car even though I no longer live in the area. Would highly recommend using them for your banking needs.

    • N

      Nobody
      5
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      I repeat, ONLY GO TO COMMONWEALTH! You want the best rates possible they will go above and beyond to exceed your standards. The whole commonwealth team is so organized and friendly it’s unbelievable. I was literally in awe when I seen how hard they worked to get me approved. From Melissa to Todd to their whole team was just flawless. They even gave me great warranty prices and gap insurance as well. I will be a lifetime member, and if anyone is looking at this review, look no further because Commonwealth is where it’s at ! Thank you so much team I’ve never been so happy to pay my bills until I found commonwealth. Sincerely, Shaun from courtstreetford

    • J

      Jared R
      5
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      We use CommonWealth Credit Union for all of our banking needs (mortgage origination, car loan, checking account, and savings account). Their rates and loan terms are comparable to larger banks but what sets them apart is their amazing customer service (especially their loan officer, Rick Del Grosso). If you are looking for a local banking institution, I highly recommend you stop by CommonWealth Credit Union and see what they have to offer.

    • J

      Jeffrey Gibson
      5
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      2nd Auto Loan refinanced with Commonwealth. Fantastic experience with Kerri and a great rate to lower my payment significantly. Thanks again!

    Business Info

    563 William R Latham Senior Dr, Bourbonnais, IL 60914, United States

    Nearby Title loans in Bourbonnais

    FAQs

    • 1. How Can I Make Contact With CommonWealth Credit Union?

      Just make them a phone call through this phone number +1 815-937-7447. Or you can browse its official website and submit the request form over the internet.
    • 3. How Can I Get a Loan at CommonWealth Credit Union?

      To apply for a cash loan, you can browse its official website and submit the request form online. If you are searching for payday loans online with fast approval, you can visit our website for more useful info.
    • 5. What Will Happen if I Fail to Repay My Loan?

      Simply have a talk with your lender if you feel it hard to repay the loan on time. Different lenders have different policies of overdue payment. Please always check out carefully before signing any loan agreement.
    • 2. What Is the Location Of CommonWealth Credit Union? How Can I Access It?

      CommonWealth Credit Union is located at 563 William R Latham Senior Dr, Bourbonnais, IL 60914, United States. Just look up the map and pick out the most convenient route to access this place.
    • 4. Is CommonWealth Credit Union an Agency or a Direct Lender?

      CommonWealth Credit Union is a Credit union. To bring you the most convenient loaning process, we get you connected with a variety of honest lenders over the internet. You can visit our platform to get a small personal loan online with no hard credit check.
    • 6. Does CommonWealth Credit Union Offer Loans for People With Bad Credit?

      Yes, but if you want to higher your chances of getting approved, you can turn to our broker service! Just visit our platform to apply for an installment loan online for bad credit with easy monthly payments.