Title Loans > Title Loans Near Me > California > Sherman Oaks > American Finance & Associates
American Finance & Associates 01
Financial institution

American Finance & Associates Ventura Blvd, Sherman Oaks

1.9
default imgdefault imgdefault imgdefault imgdefault img
(10)
Closed
SundayClosed

    Looking for a loan?

    I want to borrow
    $
    I need it for
    Debt Consolidation

    This won't affect your credit score.

    Reviews

    There are 10 customer reviews. Check out their experiences with this business.

    1.9 / 5
    default imgdefault imgdefault imgdefault imgdefault img
    • A

      Adriana Estrada
      1
      default imgdefault imgdefault imgdefault imgdefault img

      Horrible service and let me tell you why. A few days into buying a new car, I was harassed and threatened because there was a confusion with my insurance. The whole time I was insured w full coverage and the lady who called me didn’t understand/believe me so I had my insurance company call themselves to explain. Secondly, their payment options are not practical whatsoever. Sending it by mail a week or 2 in advance and having the possibility of it not getting there in time or paying over the phone and paying a fee. Again, not practice. Who has the time to do that? It’s 2022. You also have to make a payment before 5pm or it won’t be processed on time. Lastly, the customer service is horrible. I literally had to tell the lady hold on hold on let me talk because she just kept interrupting me. I legit had to tell her get some better customer service. I was going over the options and she just kept saying, “you have options you have options” like I know I get that I’m just trying to say they’re not practical. The first time they called me it was also horrible. Like I said, they just threatened me with no reason. If you don’t like people, get out of customer service. I know customer service and have worked in it as well as been a supervisor for over 7 years. This is disgusting to say the least. I will most definitely be changing companies.

    • P

      Peachi P.
      2
      default imgdefault imgdefault imgdefault imgdefault img

      I've kept up with all my payments and this company has been just okay overall. Unless you're on auto-pay, there are fees for each and every transaction. No app or online website so you'd have to call into pay, and only when it's office hours. When my credit improved, I asked about refinancing for a better rate and they flat out told me no, they don't offer ANY refinancing options. Whatever rate you start with, you'll be stuck with. The amount of paper mailing is ridiculous, most communications can be done with a simple email, auto text, or phone call. The way in which they run their business is that of an early 1990's/2000's business, and is more hassle than anything. I will not finance with them in the future nor recommend them to anyone unless they're your absolute last and only option.

    • g

      giselle moreno
      1
      default imgdefault imgdefault imgdefault imgdefault img

      HORRIBLE SERVICE, Spoke with a guy named Gustavo, he was very rude telling me to call on time and not call last minute before they close, I was calling at 4:30pm and their page says they close at 6:30pm. This is not something you tell a customer, and this is not the first time I'm having arguments with this guy and all of the workers there behave the same way company really should do something about it. I am definitely changing my finance company.

    • D

      David Martinez
      4
      default imgdefault imgdefault imgdefault imgdefault img

      Made my payments on time = no problems or hassle. Of course, I was very lucky to have a job and was able to afford this. But I've had problems in the past with other loans. People have to understand what they are getting into and that of you can't pay the loan then your gonna get your car taken.

    • Z

      Zullie de la cruz
      2
      default imgdefault imgdefault imgdefault imgdefault img

      The service is good for the most part but there a specific female who just doesn’t listen when you talk to her and it has happend more than once and. Yu try to explain and it’s like she doesn’t want to hear it. Martha needs to get an attitude check and have a better tone and actually listen of your ganan ask a paying costommer a question and if they are trying to explain something to you. When I called back to get things straightened out with Martha and asked to get transferred to Ernesto who answerd the second time I called ( Ernesto is great friendly and very helpful) she said she would transfer and ended up hanging up the phone. Don’t use this location

    • H

      Haran Alvarez
      1
      default imgdefault imgdefault imgdefault imgdefault img

      Offers no online payments. It’s 2019 already. Common guys. 10$ payment fee or a 3$ automatic recurring payment fee. They don’t close at 5:30 but at 5pm. I couldn’t make my payment. Thanks for nothing.

    • E

      Elizabeth Bracamontes
      1
      default imgdefault imgdefault imgdefault imgdefault img

      Receptionist are great. Gustavo is outstanding. Once you speak to higher representatives its attitude all day and fees are ridiculous.

    • e

      elena gonzalez
      1
      default imgdefault imgdefault imgdefault imgdefault img

      The receptionist are probably the only ones that I can stand. Everyone else has an attitude and won’t let you speak. The fees are stupid . Seriously need to have other options to pay .

    • J

      Jackie Perez
      2
      default imgdefault imgdefault imgdefault imgdefault img

      In all words this place is up your $#@! If i would have know earlier i wouldn't have finance with them.....They should be a little more lenient!

    • S

      Sonia Rangel
      1
      default imgdefault imgdefault imgdefault imgdefault img

      I would never be with this company again, the staff is rude and they give you little information, apart from never letting you finish talking to ask your questions, they interrupt you at all times.

    Business Info

    15468 Ventura Blvd A, Sherman Oaks, CA 91403

    Nearby Title loans in Sherman Oaks

    FAQs

    • 1. How Can I Reach American Finance & Associates?

      We advise you to dial their phone number (818) 788-9492. Another way is to complete an application on their website and wait for them to contact you.
    • 3. How Can I Secure a Quick Loan from American Finance & Associates?

      You can head to their shop near you or request a loan on their website. It's worth noting that a quick online installment loan may address your needs better. We suggest you carefully consider all the possibilities and make an informed decision.
    • 5. What to Do if I Can't Repay a Loan?

      Failure to repay a loan can harm your credit score. Contact the loan provider as soon as possible and see if you can find a solution.
    • 2. How Can I Get to a Store of American Finance & Associates?

      15468 Ventura Blvd A, Sherman Oaks, CA 91403 is the address of American Finance & Associates. Use online navigation services to get there fast.
    • 4. Is American Finance & Associates an Agency or a Lender?

      American Finance & Associates is a Financial institution. If you are wondering how to request a loan, visit our website to learn about Fast Title Loans. With a focus on high-approval-rate title loans, it can also help you get multiple loan offers.
    • 6. Can People With Bad Credit Get a Loan From American Finance & Associates?

      Yes. Borrowers can also visit our website to apply for an online personal loan with bad credit through Fast Title Loans, which is an online platform specializing in loans.