VSECU 01
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Credit union

VSECU S Main St, Waterbury Village Historic District

3.9
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(10)
Closed
SaturdayClosed

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    Reviews

    There are 10 customer reviews. Check out their experiences with this business.

    3.9 / 5
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    • P

      Paul Lanz
      5
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      Just open an account as a savings account member. Process went quickly & effortlessly easy. Service consultant was professional and timely.

      Response from the owner

      Glad to hear you had a good experience, Paul. Thank you for your review!

    • M

      Matt H
      2
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      Nice folks but antiquated business practices. Got a loan for insulation. No way to pay your loan online unless you use their savings account. Otherwise you have to use their "coupon books" and the US Mail. Even then it is very slow processing and had a number of late notices. Very annoying and now having to deal with Credit Bureaus now. (We have A+ credit.. FYI)

      Response from the owner

      Hi Matt, thank you for your review. The experience you describe is not the one we strive to provide for our members. We have made a number of upgrades to our Digital Banking services in the past few months and you can now pay your loan online using a debit card from another institution! If you'd like help getting this set up or have additional feedback to share, please email us at [email protected]. Thank you for being a member!

    • i

      iambumpyslilrunt66 Gabaree
      5
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      Very friendly and helpful staff. Unlike some of the other bigger banks. Always greet me by name and ask how they can help.

    • M

      Michael Car
      5
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      This is my bank. I have been using the Vermont State Employees' Credit Union for a little over Fifteen years now. I have watched them grow and even when things were tough, like right after Hurricane Irene, they didn't even think twice about helping out all around Vermont. I am glad that the E in VSECU changed from Employees to Everyone in Vermont. Because they know as well as I that we Vermonters have always stuck together. And VSECU has been proud to be a part of it. I would not switch to another bank or credit union at any point in the past, and I'll never switch to any other bank/credit union in the future. I am Vermont Strong because WE are Vermont Strong!

    • F

      F G
      5
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      I switched from Union Bank after using them for more than 20 years. Ashley was super helpful, polite, and answered all my 1 million questions! The tap to pay with the debit card is a huge plus.

      Response from the owner

      Thanks so much Dante! We'll pass on your kind words to Ashley.

    • M

      Mark Randall Byland (Mark Randall Byland)
      5
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      I've been with at least half a dozen different banks in the last 30 years (CEFCU, Chittenden, TD Bank, Merchants, Bank North, etc) and none of them compare to VSECU. I highly recommend their services.

      Response from the owner

      Thanks so much for the review Mark!

    • V

      Veach Glines
      5
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      Most user-friendly and efficient website, personable when using their elec-teller machines, and lowest rates on credit - can't be beat in the entire state.

      Response from the owner

      Hi Veach! Thank you for your review. It's people like you that make the VSECU community such a special place!

    • T

      Ted Steers
      5
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      I live part time out of state and the VSECU phone and online service is very helpful and accomodating.

    • V

      Victoria Colarusso
      1
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      I’ve never experienced such a predatory credit union in my life. Take your business elsewhere.

      Response from the owner

      Hi Victoria, thank you for your review and your feedback. We apologize that you had this experience! It does not sound like you received the type of service we strive to provide. If you're willing, we'd love to learn more about your experience at [email protected] so we may address the problem and work to make it right. Thank you!

    • C

      Camille Brochu
      1
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      Came in to add a checking account 15 minutes before close knowing it would be quick but the staff was very rude saying they needed to leave even though it wasn't time for them to close.

    Business Info

    27 S Main St, Waterbury Village Historic District, VT 05676, United States

    FAQs

    • 1. How Do I Contact VSECU?

      You can dial their phone number +1 800-371-5162. Another way is to complete an application through their official website and wait for them to contact you.
    • 3. How Do I Get a Loan from VSECU?

      You can visit their store nearby or request a loan on their website. It's worth noting that a quick online installment loan may suit your needs better. We suggest you learn about different financial services and make an informed decision.
    • 5. What Can I Do if I Default on a Loan?

      Failure to repay a loan can harm your credit score. Contact the lender as soon as possible and see if you can find a solution.
    • 2. How Do I Find VSECU?

      27 S Main St, Waterbury Village Historic District, VT 05676, United States is the address of VSECU. Use online navigation services to get there fast.
    • 4. Is VSECU an Agency or a Lender?

      VSECU is a Credit union. If you are not sure where to get a loan, visit our website to learn about Fast Title Loans. With a focus on online title loans, it can also help you get the best deal.
    • 6. Can People With Bad Credit Get a Loan From VSECU?

      Yes. Borrowers can also visit our website to request a quick personal loan online with bad credit through Fast Title Loans, which offers premium financial services.