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Bank

Truist Valley Ave, Winchester

3
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(10)
Closed
Wednesday9AM–5PM

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Reviews

There are 10 customer reviews. Check out their experiences with this business.

3 / 5
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  • K

    K J
    1
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    So besides bb&t just being not the best bank, this bb&t in particular has a woman that answers the phone that is rude and completely unhelpful. She will get an attitude with you for asking basic questions and flat out refuse to help you with even the most simple tasks. I've encountered this a couple times and so has my husband. Also the ATM never has cash in it and it doesn't let you make a deposit which is really frustrating.

  • J

    Jezabel Castillo
    1
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    Had 20 minutes left until closing time & didn’t want to see us. We got there 30 minutes before they closed and weren’t seen until 10 minutes after.. HORRIBLE service.

  • M

    Matthew Callis
    1
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    Absolutely horrible! I opened an account because they offered a bonus. I thought that if they are better than my old bank, I will switch over to them completely. I called in a couple times and received terrible customer service. I was charged a maintenance fee which is waived when I fulfill certain requirements, which I did. So I had to call when they charged me the fee, only for them to realize that they are idiots and nobody had an idea why I was charged, but at least they refunded the money. When I initially opened my account it said that I can't close it within 90 days or I'll have to pay a $25 fee. So I waited those 90 days, which at the beginning of the month apparently changed to 180 days. The lady that I dealt with was extremely arrogant and rude. I refuse to pay the fee to close an account that is absolutely terrible so the account will be closed the day my 180 days are up!! Do NOT do your banking with BB&T. Especially not on Valley Ave!!

  • T

    Teresa Needham
    5
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    Tellers at this branch are extremely pleasant and knowledgeable. Go above and beyond their job descriptions to assist with banking problem. Recommend highly to family and friends!

  • J

    John Morrison
    4
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    We've banked here for over 20 years and found them helpful, responsive, courteous and professional. Whenever we have had an issue or concern, they have handled it well.

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    Nick Stasiak
    5
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    This is the one BB&T I can count on to be open on Saturday. I always come in right before they close (sorry), but they're always so kind and patient.

  • T

    Tammy Crawford
    1
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    I DONT LIKE ANYTHING ABOUT THIS BANK THIS IS THE WORST BANK THIS THIS IS THE WORST BANK ANYONE CAN DEAL WITH IM SURPRISED THEY ARE EVEN STILL OPEN BUT THEN AGAIN OF COURSE THEY ARE GONNA STAY OPEN BECAUSE THEY TAKE OTHER PEOPLES MONEY FOR NO REASON. I OPENED A ACCOUNT THERE ONLY DEPOSITED MONEY INTO IT THEN POOF IT WAS GONE HAVE NO CLUE WERE IT WENT .

  • L

    Logan Pryor
    1
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    Horrible service, waited over an hour just to wait another 30 mins. Just wanted to close an account. Shameful. Would not recommend this location to any one.

  • T

    Taylor Stewart
    5
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    Very nice bank. Just switched everything over to them.

  • B

    Berkeley Club Beverages
    5
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    Always professional and seem genuinely happy to serve your needs.

Business Info

2500 Valley Ave, Winchester, VA 22601, United States

Nearby Personal loans in Winchester

FAQs

  • 1. What Can I Do to Contact Truist?

    You can dial their phone number +1 540-723-4738. Another way is to complete an application via their user-friendly website and wait for them to get back to you.
  • 3. How Do I Take Out a Loan from Truist?

    You can head to their shop near you or request a loan on their website. It's worth noting that an online installment loan may suit your needs better. We suggest you carefully consider all the possibilities and make an informed decision.
  • 5. What Should I Do if I Default on a Loan?

    Failure to repay a loan can harm your credit score. Reach out to the lender as soon as possible and see if you can change the term length.
  • 2. Where Can I Find Truist?

    2500 Valley Ave, Winchester, VA 22601, United States is the address of Truist. Use an online map to plan a route beforehand so you can get there fast.
  • 4. Is Truist an Agency or a Lender?

    Truist is a Bank. If you are wondering how to request a loan, check out our platform to learn about Fast Title Loans. With a focus on high-approval-rate title loans, it can also help you get multiple loan offers.
  • 6. Can Borrowers With Poor Credit Request A Loan From Truist?

    Yes. Borrowers can also check out our platform to apply for an online personal loan with bad credit through Fast Title Loans, which offers premium financial services.