Transcend Credit Union Bardstown Rd, Louisville

Love our Credit Union!! Got approved and signed over on our mortgage in under 30 days! Aliani was our mortgage rep and she was so helpful! Thank you Transcend!!

We could not have been more proud to work with Shauna Aponte and the mortgage team at Transcend Credit Union. We have been members for well over a decade and knew that when the time came we would turn to them for our home purchasing needs. Shauna welcomed our family on this journey with open arms, personal touches, and customer service that was next to none! I loved how she always took the time to let us know how the process was going and made sure we understood every detail along the way. She was extremely encouraging and made us feel like we were the only family that she was working with.

Transcend Credit Union was recommended to us by our realtors and we’re glad we listened! They helped us manage the mortgage process and provided a very personal touch guiding us through the ups and downs of interest rates at the beginning of the COVID. Both Matthew Holbrook and Shauna Aponte were great to deal with and took the time to walk us through the mechanics of all our loan options. It helps that there rates were very competitive too!

Great experience with transcend. Our loan officer Savannah Saylor has been great to work with. She is quick to answer your questions and are very detailed in giving you all the information you need. I couldn’t be happier with our home refinance, I was able to get a lower interest rate and save money monthly with lower payments!

I had a great experience with Transcend Credit Union! Matthew Holbrook was very helpful and made the process of getting my mortgage loan run smoothly.

We recently did mortgage refinancing of our home with Transcend Credit Union. Ms. Aliani Viva Hernandez, Retail Mortgage Officer of Transcend Credit Union did a wonderful job helping and guiding us from the very beginning of the whole process.

My fiancé and I used Transcend for our home loan. Allie was amazing to work with, we got a promotion price that could not be beat! The customer service was phenomenal, Allie kept us in the loop weekly, she also answered every question we had along the way. We would highly recommend using Transcend for your home loan!

Working with Transcend was as good an experience we could ask for while securing a mortgage for our new house. Matthew Holbrook was very helpful and easy to work with throughout the process. He was readily available and answered all the questions we had every step of the way. I wouldn't hesitate to use Transcend again for any loan I may need.

I love the team at the main branch! They are always so friendly and helpful. Carrie has always done a great job of handling my family’s finances and I wouldn’t trust them with anyone else.

Aliana Hernandez is great to work with, keeps you informed, courteous, respectful and is very knowledgeable. She made our experience with Transcend very easy and a great representative of this credit union.