Personal Loans > Personal Loans Near Me > Texas > Temple > Texell Credit Union
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Credit union

Texell Credit Union N 11th St, Temple

3.7
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(10)
Closed
Friday7:30AM–6PM

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Reviews

There are 10 customer reviews. Check out their experiences with this business.

3.7 / 5
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  • D

    Dan Villa
    1
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    Zero stars! A friend of mine recommended this bank for an auto refinance. So I gave it a try. This was the worst mistake ever! Painful long process for an auto loan, it doesn't matter if you send all the documents, underwriting obviously doesn't know what they are doing. This was more tedious than a home mortgage loan! So ridiculous. Do not start an auto loan refinance application here! You will regret it.

    Response from the owner

    Hi Dan, We are very sorry to learn about your negative review and would like to try to make this situation right. We pride ourselves on an easy and fast loan process. We are sorry you did not have that experience. Please reach out to us at [email protected] so we can help you.

  • D

    Danny Donnavon
    1
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    I have been with texell for going on 5 years I believe . Even got my first vehicle refinanced through texell . Fast forward to Jan 5 2021 I was approved for my second auto refinance with a David Perez . I was about to docu sign my papers . And I was going over them and I see that David was adding gap and somthing else to my loan with out even asking me if I want it . I called him out on it and he first said I couldn't get approved with out it . Then it changed to you can still get approved but at a higher interest rate . Talk about sneaky I'm deciding today if I want to even continue with the refinance or if I need to close my accounts , with that kind of did honesty with employees that's hard to trust the bank it self

    Response from the owner

    Danny, thank you for letting us know, and we apologize for the experience you had. We have passed your comments to management for review and we will use this as a learning experience on how we can improve.

  • K

    Kacie Lewey
    5
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    Texell was very helpful and informative in our process of obtaining an auto loan. Super friendly staff who are honest and want to give their customers the best options.

    Response from the owner

    Kacie, Thank you for your five-star review and your membership.

  • C

    Clint McPhee
    1
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    Had an auto loan with them. Without proper communication, they imposed mandatory insurance on my vehicle. Even after I had proven I had no lapse in my insurance, (as did my insurer) since they already paid it, "somebody is going to have to pay for it" I was told. TERRIBLE!

  • T

    Terry Paul
    5
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    Monica Johnson is one terrific Branch Manager in Georgetown. She is attentive to each problem we have and finds an acceptable solution.

    Response from the owner

    Hi Terry, Thank you for your review and your membership! You are right! Monica is terrific. We will pass your review and kind words to her. It will make her day.

  • M

    Michael Meischen
    1
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    No loyalty to a Texell member they never want to help me out at all. Time to start looking for a new bank to bank with.

    Response from the owner

    Hi Michael, We apologize we were not able to help you in this particular situation. We strive to help meet our member's needs daily. We appreciate your membership.

  • R

    Robin Hartley
    1
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    No loyalty. I have been with Texell since I moved to Texas and am very disappointed with how they treat me like a transaction instead of a loyal customer.

    Response from the owner

    Hi Robin, We are sorry to learn of your one-star review. What can we do to make this better?

  • M

    Micheal Casteel
    5
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    I have been using Texell for year and I love them. I now live 2 hours away and refuse to bank anywhere else.

    Response from the owner

    Thanks, Micheal! We love hearing that!

  • M

    Maria Gonzalez
    1
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    DO NOT bank with Texell. You will regret it. WORST bank ever. I'm just glad I didn't close my other accts.

    Response from the owner

    Thank you for your review.

  • K

    Katrina Blair
    5
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    I love this bank! I do not bank anywhere else. Staff is friendly and competent. Would recommend to anyone!

    Response from the owner

    Hi Katrina, Thank you for your 5-star review and your loyalty. We appreciate your membership!

Business Info

17 N 11th St, Temple, TX 76501, United States

Nearby Personal loans in Temple

FAQs

  • 1. How Can I Get Connection With Texell Credit Union?

    You can call them at this phone number +1 254-773-1604. Or you can Visit its website and submit the request form over the internet.
  • 3. How to Get a Loan at Texell Credit Union?

    To apply for the loan you want, you can Visit its website and submit the request form online. If you are searching for payday loans online with same-day funding, you can select our lending service for more useful info.
  • 5. What Will Happen if I Can Not Pay Back My Loan?

    You can communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different policies of overdue payment. It is important to check carefully before signing any loan agreement.
  • 2. What Is the Location Of Texell Credit Union? How to Get There?

    Texell Credit Union is located at 17 N 11th St, Temple, TX 76501, United States. Kindly refer to the map and select the easiest route to access this place.
  • 4. Is Texell Credit Union an Agency or a Direct Lender?

    Texell Credit Union is a Credit union. To bring you the most convenient loaning process, we get you connected with a full range of lenders over the internet. You can visit our platform to secure a personal loan online with no hard credit check.
  • 6. Does Texell Credit Union Offer Loans for Bad Credit?

    Yes, but if you want to improve your likelihood of success, we can help you out! Just visit our platform to secure an online installment loan for bad credit with flexible payment options.