Southtown Mortgage - Hometown Lenders Moody Pkwy, Moody
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There are 10 customer reviews. Check out their experiences with this business.
This is our Second time Using Shane for a Mortgage, and would recommend him to anyone whether a first time buyer or seasoned house buyer! Shane is very professional and makes the whole process easy.
I would recommend every first time home buyer to go through this Mortgage lender. Shane made this a great experience by, quickly and effectively answering any question my wife or I had, never making us feel the question was trivial or unnecessary . During this time I was working off of a very small time window due to my demanding work schedule. Shane was extremely understanding and worked around this give us exceptional service and letting us know exactly what was going on, and when it was happening. Shane also helped us find our realtor and our agent has been nothing but the absolute best, she helped us secure an amazing house the day it went on the market!! Cant recommend enough thank you guys so much for everything you have done!!
Shane and his team are simply amazing! As a first time home owner, I expected this experience to be long and frantic but I was closed in 3 weeks and it went very fast just like Shane said it would! He also answered all the questions that I had and was able to explain everything perfectly so that you could understand the process. They all know you by name and treat you like family. ❤ They all worked so hard, diligently, and at God's speed to get me in to my new home. He was very understanding of my situation and handled business. I couldn't have asked for a better first home buying experience! Thank you, Shane and staff for being there every step of the way! I highly recommend Shane and the Southtown Mortgage Team for all your home buying experience! He will even hook you up with an AWESOME realtor if you don't have one. Hands down, I know that I made the right choice! Beyond 5 stars. I'd give you a million if I could!😁
Thank You, Shane!!! * * * * * Shane was referred to us by our realtor. He was quick to express how smooth of a process it would be working with Shane and Southtown Mortgage. Well, I've got to say, this was the easiest part of our home buying experience. We found the home of our dreams and wanted to make an offer that day. The only problem was it was pretty late. We gave Shane a call. I was able to email a couple of needed documents and received preapproval the same night. (afterhours I might add) We got our offer in and then locked in contract. I was able to reach Shane several times during the buying process for questions and advise. He truly made us feel as if he were on our side. Shane clearly loves what he does and is great at it. I would highly recommend Shane Ray & Southtown Mortgage to all of my family & friends! -Thanks again, Shane!
TTERRI NICHOLE BYRD5
All I want to say is that Shane Ray is truly a gift from God. Being a first time home buyer there were so many things that didn't make sense to me in the beginning. However, Shane was so patient, understanding and he really made the process so much easier just by having open communication and explaining information to me in a way that I could easily understand it . I honestly felt like I was his only client because he made me feel like a priority. Thanks to Joy Groce with Avast Realty, Shane Ray and the hometown lenders team for all your support. Now I can officially announce that i'm no longer a property virgin.
Shane Ray treated me better than anyone else in the business ever did. He took lots of time with me and really helped me with every baby step through application, approval, and closing. He is a true professional. I’d highly recommend him to anyone that wants to receive real customer service.
Shane Ray at South Town is outstanding! Shane is extremely personable, knowledgeable, and exhibits the “Can Do” attitude you want when buying a house. Give Shane a call and experience customer service at it’s finest.
Mr. Shane Ray was very thorough and consistent. He's definitely a man of his word. I spoke with him on a Friday and I was approved by Monday. I couldn't be happier and even more satisfied with his services. Thanks so much.
Great doing business with Southtown Mortgage! Shane and his staff are top notch and professional. No hidden surprises, everything straight forward and easy to do. Best mortgage experience for me so far!!
Keller McKaig was very helpful and thorough during the entire home buying process. For someone who was going through the process for the first time, he was very patient and explained things so that I would feel comfortable in every step. He was always available to answer questions and always looked out for my best interests. It was truly like working with family! I would recommend Keller McKaig to anyone looking to buy a home. 😊
2841 Moody Pkwy Suite 100, Moody, AL 35004, United States
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