Personal Loans > Personal Loans Near Me > Utah > American Fork > Security Service Federal Credit Union
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Credit union

Security Service Federal Credit Union N W State Rd, American Fork

4.2
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(10)
Closed
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Reviews

There are 10 customer reviews. Check out their experiences with this business.

4.2 / 5
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  • K

    Karen Young
    1
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    I’ve had this account for several years now. I must say that I am severely disappointed with this place! Michelle was extremely rude, condescending, unprofessional, & downright unprofessional to me and my husband!! We closed our account today for our mistreatment!! Just as we were leaving she was really rude to a woman who wanted to transfer money to this bank!! When does it ever stop?! I will never do any business with them ever again!!!! They have totally forgotten who put them in business!! Now my family & friends know, NOT to do business with them period! When I made a withdrawal, they had the nerve to ask me if I was employed or not. I told them that it was none of her business. Then Michelle made a very snarky remark and my husband witnessed it..save yourself some anxiety, STAY AWAY FROM THEM!!

    Response from the owner

    Karen, Thank you for taking the time today to speak with us about your concerns. I appreciate your honesty and feedback. We are a group of accountable individuals looking to improve each day. Thanks again for taking the time out of your busy schedule to listen and provide feedback. - Bryce M.

  • T

    Tamera Samuelson
    5
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    Vicki always goes above and beyond to help me with out with any problems that I have! Her communication is on point and she sorts the problems out so quickly. She always leaves me feeling taken care of!

    Response from the owner

    Tamera, Thank you so much for your kind review of Vicki and our American Fork team! We really appreciate your membership with us and we look forward to helping you with all of your future credit union needs. Have a wonderful day! Josie B.

  • T

    Terran Adams
    5
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    Nicest people on the planet, very clear communication, Ayisha Mitchell is a rockstar and I can't thank her enough for helping me understand and figure out my financial plans. Awesome service at this branch, thank you guys.

    Response from the owner

    Terran, Thank you so much for the 5 star review. We love the shout out to Ayisha, and we'll make sure she receives your message. Also, we appreciate your remarks detailing our employee's clear communication skills, and kindness they demonstrated. We will make sure to forward this review to the Branch Management Team. - Bryce M.

  • C

    Chris Myers
    5
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    On a Friday afternoon at about 5 pm I brought in a large envelope full of cash I needed to deposit (in another credit union because this is a co-op network credit union). Brittney welcomed me and helped me through the process. She answered all of my questions, counted all of the (many) bills that I had brought in, and ironed out all of the wrinkles - literally. It was super easy for me and she was very nice. I appreciated that she never made me feel like I was a burden and acted like doing this tedious work for me was her pleasure.

    Response from the owner

    Chris, Thank you for sharing your experience with Brittney at the American Fork branch. We are happy to hear that she treated you the way you deserve to be treated as a patron of Security Service. We appreciate your trust in our institution to handle your transaction. Have a wonderful day! Josie B.

  • M

    My time Is taken
    5
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    These people are great! I can only specifically refer to the girl I spoke with Brittney! But one can only assume that her engagement and sincerity reflects the company as a whole. Between walking me through my credit review and application process with intricacy, immediate and thorough responses through email regarding my account, I couldn’t fathom a better representative or even company to do business with. Thank you so much for all your help and I can’t wait to do more business with you guys. And, of course, thank you again Brittney for all your help!

    Response from the owner

    Hello! We appreciate the kind words you have left in your review for our team member Brittney! We are so happy to hear that your experience was sincere, responsive, and intricate. It is exciting to know that you were educated on the credit review and application process The information you have given us will be passed to Brittney's management team. Thank you, Josie B.

  • c

    claphoto
    5
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    Jen Welch is the best helper! She has years of financial experience and is a real professional that treats everyone with the utmost respect and gracious courtesy. I recommend her for any financial assistance you may need from a credit union.

    Response from the owner

    Hello, Thank you for leaving such a great review. We appreciate you highlighting Jen and her experience and professionalism in the Credit Union world. We'll make sure to forward this to the American Fork management team to review. Thank you for choosing SSFCU for all your financial needs. - Bryce M.

  • T

    Terry Patterson
    5
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    Probably the best customer service team in banking!! Shannon was so nice to deal with, and she even took the time to disinfect the little tube thingy before sending it out to me in the drive-thru. Great team & location.

    Response from the owner

    Terry, Thank you for leaving us with a great review. We appreciate your comments about Shannon and the level of service she provided. Also, thank you for the feedback on our cleanliness. We're doing our best to ensure every surface is clean and disinfected for each interaction. Thanks for choosing SSFCU! - Bryce M.

  • S

    Savon Moniz
    5
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    Great experience in all branches here. Love the customer service and each person I’ve spoken with, glad to do business here.

    Response from the owner

    Savon, Thank you for the 5 star review. It's great to hear that you've had such a great experience at all of our locations. We will make sure to forward your review to the American Fork management team. - Bryce M.

  • B

    Brandon Frampton
    5
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    I have been a member since my first car loan in 1991..I have always had a good experience every single time. I can't remember all of their names but they all remember me and call me by name as soon as I walk in..they make sure you get took care of every single time with a smile.

    Response from the owner

    Brandon, Thank you for the 5 star review, we appreciate it. Thank you so much for your membership with us; we wouldn't be where we're at today without our great members like you. Also, thank you for your kind words about the American Fork team. We love to hear that they remember you by name and that they take good care of you and greet you with a smile. Those are the qualities and experiences we strive for! We will make sure to forward this review to the American Fork management team. - Bryce M.

  • M

    Michelle H
    5
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    This branch is amazing! I love all of the girls that work here, they’re so friendly! The benefits that I get from this checking account are also really phenomenal. I broke my phone and they gave me $200 towards my new one to fix it!!! I couldn’t believe it! What checking account does that?? Open an account here, seriously. You won’t regret it!

Business Info

124 N W State Rd, American Fork, UT 84003, United States

Nearby Personal loans in American Fork

FAQs

  • 1. How Can I Get Connection With Security Service Federal Credit Union?

    You can ring them at this phone number +1 800-525-9570. Or you can enter its website and fill out the application form over the internet.
  • 3. How to Apply for a Loan at Security Service Federal Credit Union?

    To apply for the loan you want, you can enter its website and fill out the application form online. If you are searching for payday loans online with fast approval, you can click here for more useful info.
  • 5. What Can I Do if I Can Not Pay Back My Loan?

    Kindly talk to your lender if you have difficulty making the payments. Different lenders have different standards to deferred payment. Please always check out carefully before signing any loan agreement.
  • 2. What Is the Address Of Security Service Federal Credit Union? How Can I Get There?

    Security Service Federal Credit Union is located at 124 N W State Rd, American Fork, UT 84003, United States. Just look up the map and pick out the most convenient route to access this place.
  • 4. Is Security Service Federal Credit Union an Agency or a Direct Lender?

    Security Service Federal Credit Union is a Credit union. To bring you the most effective loaning process, we allow you to get access with a long list of trusted lenders over the internet. You can turn to our website to get a small personal loan online with no hard credit check.
  • 6. Does Security Service Federal Credit Union Offer Loans for People With Bad Credit?

    Yes, but if you want to higher your chances of getting approved, you can turn to our broker service! Just turn to our website to secure an online installment loan for bad credit with easy monthly payments.