OneMain Financial Richmond Hwy, Alexandria

I attained a debt consolidation loan through One Main financial. I initially was pleasantly surprised by how quick and efficient the process was. I din't realize until after the loan closed that there was a catch. I was charged a $857 processing fee. As a previous banker I am aware that processing fees like this aren't standard, as lenders make thousands of dollars in interest on loans. To add in hidden fees in addition to the interest gained is unscrupulous. So I caution you to review your loan agreement and keep an eye out for such fees. For my part I will ensure I refinance this loan ASAP. They may have gained the processing fee that will lose all the interest they could have earned on my loan had they been ethical in their lending practices with me.

As they know, everybody in bad situation. They send envelopes with great loan offers, but when you submit application it gives "secured" loan offer and you got hard inquiry without finishing your application. What I can say about representatives- rude, unprofessional. If One Main financial team sees this review dear Branch Manager Janelle Jones. Stop sending your offers to my door if you won't be able give loan at the end! About your reply: It has been 40 minutes I am calling your number no one picking up the phone. This is your customer service! You deserve 1 star guys!

I had a great experience getting my loan with OneMain in Alexandria. The process was simple, they were very nice and explained it all to me in easy to understand terms. I am very pleased.

I’ve been extremely satisfied with OneMain Financial and their support for lending money. They’re very positive. They work with you on getting the best deal available for you. Thank you OneMain Finacial for your awesome service!!

I sent all the paper work and was approved, then out of nowhere I got an email saying I didn’t Qualify, I’d suggest going somewhere else, who know how many people they’ve scammed with this

Was approved did all the paperwork... 2 days later was told a different story... Guess when I started asking questions about the loan and fees.. I would be real cautious with this company

I think they are scammers they told my to go to store and get 250.00 Ebay cards for Insurance so I sent them the picture of the card my bad then they said I had to pay 999 in taxes to my living state I did not do that and mow I am out 250.00

Your staff was very helpful and knowledgeable of their job. I believe I received very good service. Maybe, in the future, I will attempt to use your services again. Thank you very kindly.

they are a bunch of LIARS!!!! I went and paid off my loan and then all sudden they said I still owe them $$$, when I asked how they couldn’t even give me a answer!!!!! my advice go somewhere else, they will do everything they can to get more $$$ out of your pocket!!!!!

The fact that you overlook some of the items in my credit history and see my payment on time