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MAC Federal Credit Union 01
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Federal credit union

MAC Federal Credit Union 10th Ave, Fairbanks

3.1
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(16)
Closed
Friday10AM–6PM

    Services

    • Auto Loans
    • Home Loans
    • HELOC

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    Debt Consolidation

    This won't affect your credit score.

    Reviews

    There are 16 customer reviews. Check out their experiences with this business.

    3.1 / 5
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    • M

      Mollie Chancellor
      5
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      Katie Howley was amazing! It was a very fast experience once we got seen. She was very informative and she made everything so easy!! Great customer service!!

      Response from the owner

      Our Members are not an interruption of our work, but the reason for it!!! We are glad that you are a MAC Member. Thank you, Mollie for taking the time to post a positive review and Thank you, Katie for providing 5 Star MACnificent Service!!!

    • L

      Lora Ljubas
      5
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      Mac Fcu continues to pull thru for me in tough times. Ethan truly saved the day in a pinch. :-) They say yes when my personal bank says no, and I don’t even live there anymore! Thank you thank you thank you!!

      Response from the owner

      Once a MAC Member Always a MAC Member! Thank you Lora for continuing to use MAC. Way to go Ethan for providing excellent member service!!!

    • v

      vincent guy
      1
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      Kim Wilkes is rude and non helpful. She has a bad attitude, and because of her, I will never consider MAC or recommend them as I did before.

    • R

      Rayven Ismael
      1
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      Worst customer service ever I went there yesterday trying to get a new card because they block my card and email me to go to the bank and get a new card and I went there there was a guy and girl there I went up to them the guy get my info and told me to wait I waited and that guy keeping me like he wants me out I just told them I'm gonna they just gave me card back and everything and they told me have a nice day.

    • L

      Lea Ann Carley Sattler
      5
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      Ethan Darcy-Dowler was very helpful in conducting business. Very considerate and good attention to detail with requested transactions.

      Response from the owner

      Lea Ann, Thank you, for your 5 star review, and for being a MAC Member. Our members are not an interruption to our work, but the reason for it. Ethan, Thank you for taking the time to provide excellent member service!

    • S

      Spoken Words
      5
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      Fantastic service. I needed help with a loan and Ethan did everything he could and more in a reasonable time. I am very pleased.

      Response from the owner

      Hi Felicia!! We are so glad you got to experience our 5 star MACnicificent service!! Thank you for being a MAC Member!!!

    • S

      Stephanie Steeck
      1
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      I only gave 1 star because you can't give negative stars unfortunately. They will get you with outrageous fees any chance they can. It is extremely difficult to reach anyone for help because they don't have 24 hour call center that allows you to speak to a teller. Even if you do speak with a teller they probably won't be helpful anyways.

    • B

      Brandon Brice
      5
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      I was served by Katie Howell who gave excellent and quick service. 10/10 would recommend to anyone needing financial assistance or banking

      Response from the owner

      Thank you, Brandon, for the great review!! We look forward to helping you with all of your financial needs. We are proud of Katie and her 5-Star member service! Thank you Katie, for consistently offering our members excellent service, and a sincere appreciation of their business!

    • z

      zach stockton
      1
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      Slowest bank on earth. Selling a vehicle to someone and have been here over an hour to make it happen

    • D

      David Faulkner
      1
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      Unwilling to work with or meet with the needs of the customers. Especially bad to military. And then your reply to this was a number to a cab company What a joke.

      Response from the owner

      David, we spent some time looking into your situation. We are very sorry for the series of unfortunate events you are experiencing. We have an amazing team, and we are hear to help. We are also willing to work with you through your current situation. Please reach out to to us by calling 456-1268 for more information.

    Business Info

    541 10th Ave, Fairbanks, AK 99701, United States

    FAQs

    • 1. How to Get in Touch With MAC Federal Credit Union?

      Just make them a phone call through this phone number +1 907-456-1253. Or you can browse its official website and submit the loan form over the internet.
    • 3. What Loan Products Can I Get From MAC Federal Credit Union?

      MAC Federal Credit Union can link you with a variety of services which include: '
      • Auto Loans
      • Home Loans
      • HELOC
      ' You can secure a title loan if you have a clear car title on your name.
    • 5. Is MAC Federal Credit Union an Agency or a Direct Lender?

      MAC Federal Credit Union is a Federal credit union. To bring you the most effective loaning process, we allow you to get access with a variety of honest lenders over the internet. You can obtain a fast personal loan online in a swift manner.
    • 2. What Is the Address Of MAC Federal Credit Union? How Can I Access It?

      MAC Federal Credit Union is located at 541 10th Ave, Fairbanks, AK 99701, United States. Just look up the map and find the best way to access this place.
    • 4. How Can I Get a Loan at MAC Federal Credit Union?

      To apply for a cash loan, you can browse its official website and submit the loan form online. If you are looking for payday loans online with same-day funding, you can visit our secure platform for more useful info.
    • 6. What Can I Do if I Can Not Pay Back My Loan?

      You can communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different policies of overdue payment. It is important to check carefully before signing any loan agreement.
    • 7. Does MAC Federal Credit Union Offer Loans for Bad Credit?

      Yes, but if you want to boost your possibility of getting approved, you can turn to our broker service! Just click here to get an installment loan online for bad credit with flexible payment options.