Frankenmuth Credit Union Birch Run Meijer Branch Meijer South Dr, Birch Run

Got a direct deposit account and they assisted very well and fast! Very thankful 💖 Joe was my account manager. He did awesome!

Wow this was the rudest, unwelcoming feeling I’ve EVER felt inside of the branch. I walked in all 3 employees in front were were conversing NOT banking business. I was totally ignored, a lady went to the the “office” and Said we will be right with you. Took yet another Short time for the teller to acknowledge me because she was talking to someone not doing any banking. Once I approached her in told her my loan officer sent an email so she went to the desk to the right. He said no then she said what’s that? Then she “checked me in” had me sit in ur green chairs then the FIRST lady comes and gets the items. SERIOUSLY!!!! Again this was the rudest, unprofessional, unwelcoming experience I’ve ever felt in a branch!!!

I plan on setting up a go fund me for those inflated egos I deflated. Sorry.

Great credit union. They are friendly and competent. Would recommend to anyone.

Jose and Craig don't believe in masks and Jose falsely quoted the CDC. Craig jumped on Jose's soapbox repeating viral video falsehoods he saw on Facebook. The credit union thankfully provides Plexiglas protection. Tip: don't vocalize ignorance to someone whose family thought they'd never see her again. They pulled it together and finished our banking, but not a great first impression. I'll let our investment make money and that's it.

I was deeply disappointed with this credit union due to what people told me and what I actually experienced. Credit unions are known for lower rates which is true but keep in mind that these are still banking establishments that do not nessesarly have your own needs in mind as they are promoted. I bring this example in a couple of points. To access your online account it is stated that they will take 10 cents out of your account due to long in. My fiance and I both check out backing accounts on the regular due to the nature identity theft as it's known today. We also check our accounts to make sure that bills are properly received. This is also taking in account that the refresh time on the site in low in comparison to other banking sites (for safety reasons I understand) but logging back in costs another 10 cents. It is a low amount initially but can snow ball over the years. This information was listed in the rewards options for basic service but is not in the user term argreement. The second point is the cost of paying 4.95 for paying your bills online per bill. This was not explained well but they do hold this right to billing fees but this means that your paying them to pay your bills. Bigger banks do have their downsides but I would have to pay an extra 30 dollars a month to PAY MY OWN BILLS. The first 15 are free but that does not last long with bills today as many bills are payed through an online service and not through the mail as they once we're a decade and a half ago. We we're also convinced to do a biweekly withdraw from our main account which is worded in a confusing manner and not given before hand as if we will be charged an extra 4.95 per withdraw for our loan there but due to the option wording, that I what I am under the impression they are doing. This could equate to HUNDREDS of dollars in extra fees a year for paying your own bills. We we're offered below 4 % for our loan but with the extra fees we may have been better going to bigger establishments that we have been patrons at for years at a higher interest rate and less fees from previous meetings. I am disappointed in the lack of communication for these practices but will simply have to deal with it as most people do. Credit Unions are still banking establishments that still need your money to run. Being smaller it seems they pass the cost more onto their consumers and patrons. They do have lower rates but depending on the situation PNC, Huntington or even Dort Credit union may have better options. I'm not trying to be harsh but it would have been good practice to know these and I found little information about this in review before signing for this loan. Tl:DR Please do your research. Sometimes a 4.7% loan with no fees is better than a 3.2% loan that will nickel and dime you with fees that will cost your for the length of your potentially 3 to 8 year loan.

AMAZING!!!! Ryan and the Frankenmuth CU team were the best. They treated me better than my current CU... I will be taking all my business to them from now on!! Highly recommend them

Super friendly and accommodating staff. They treat everyone so well, even if you don't bank with them! I'd recommend this branch to my family and friends.

Great rates and top notch service. Very helpful and professional staff! I love this place!

Excellent service and top knotch loan department. Have done all my loan business through FMCU. Rates are unbeatable.