Personal Loans > Personal Loans Near Me > Tennessee > Collierville > First Horizon Bank
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Bank

First Horizon Bank W Poplar Ave, Collierville

3.2
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(10)
Closed
SundayClosed

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Reviews

There are 10 customer reviews. Check out their experiences with this business.

3.2 / 5
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  • B

    Bilal Mohammad
    1
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    Very slow. It's ..laid back type of staff...they should consider that people have businesses to take care of. Fast pace is a must, even if you are a small branch. Two personal bankers on their desks on the phone and people waiting. Tellers obviously memorize what they are supposed to do but without understanding. Not a pleasant branch to go to. I try to avoid visiting a branch for such reasons, but sometimes you just have to

  • C

    Christy Cox
    1
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    I don't know what is going on but i use to never wait at the drive thru, which is one reason why I use this bank. However, recently I wait every time now for at least 8-10 minutes. It doesn't matter if your next in line. I am currently on 20+ minutes and there was only 2 people in front of me. I would leave but I can't due to the pole next to me.

  • C

    Christy
    1
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    I just sat in the drive-through 47 minutes with two cars in front of me and the first one took off fairly quick!! ???

  • C

    Chelsea Pete
    1
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    When on my honeymoon I had misplaced my debit card and ID. My next day off work I was scheduled to meet with the DMV to get a new driver’s license, but before then I needed a new debit card. I knew my social, had my checkbook, and knew someone higher up that worked out of this location... he even saw me as soon as I walked in, greeted me, and knowing what I needed said the woman I sat down with could most definitely help me with this. I sat down with Penny, and she from the beginning was extremely rude. I gave her my social security # which she proceeded to tell me was wrong, even though it turned out to be accurate. She asked me if someone knew me that worked there, I told her C**** H**** did (whom was the gentleman I was speaking about above), then she mentioned me giving the wrong social and me acting “suspicious” and that she could not give me a new debit card. She finished with saying that if someone there knew me, then she could. Well clearly someone there knew me. I am actively complaining about this, because I was not treated fairly. She was black and I was white... did that have something to do with it?

  • J

    Jerry Brownlee
    5
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    On two separate occasions I have had the pleasure of having Mollie help me with my banking. It is rare to find someone in this day in age that actually is ENTHUSED about what they are doing, but she does. I have been a First Tennessee Customer for close to 40 years and I have nothing but GOOD to say about the whole organization. Keep up the good work. JB

    Response from the owner

    Hi Jerry, thank you for your loyalty to First Tennessee and your kind words regarding our financial center at 1182 West Poplar. We will make sure to forward your feedback to the financial center and if you ever have any questions regarding your account, we're only a Tweet, Facebook message or phone call away. ^AS

  • G

    Gary Flores
    5
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    My daughter had to have a name changed after she got married. Jennifer helped me with the process and made it super easy. I always have a great experience with them and they give my dog a treat at the drive up window.

  • B

    Bruce Anders
    1
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    i have banked with First Tennessee for 15 years with this location.My parents for 30. With Employees such as Cody Jeter whos customer service i would rate 0/100 we are closing 6 total accounts with this bank. I used to praise this bank especially this location but in the last year between my family's personal and business accounts the service has tanked. Be very wary if choosing to put your money here.

    Response from the owner

    Hi Bruce, we’re sorry to hear the experience you had at this branch location. This isn’t the experience we want for our customers. We’d be more than happy to forward your feedback to the appropriate department. We appreciate you taking the time to leave a review. ^ NC

  • v

    vishal majithia
    5
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    I bet there is nothing more you can expect from a bank......Reach Mollie and I m sure your work will be completed in minutes...she has answer to each question of customer.... Highly impressed

  • D

    Delores Cobb
    5
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    Cody Jeter is always a pleasure to work with. He gets things done and puts the customer first.

    Response from the owner

    Hi Delores, thank you for your feedback! We’d be happy to pass along the compliment to the management team over that branch. We are always happy to help where we can, please let us know if you have any questions. ^JS

  • J

    Jim Droke
    4
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    I went to the ATM & no One else was in line!!

Business Info

1182 W Poplar Ave, Collierville, TN 38017, United States

Nearby Personal loans in Collierville

FAQs

  • 1. How to Get in Touch With First Horizon Bank?

    You can call them at this phone number +1 901-853-3250. Or you can Visit its website and submit the loan form over the internet.
  • 3. How Can I Get a Loan at First Horizon Bank?

    To apply for the loan you want, you can Visit its website and submit the loan form online. If you are searching for online payday cash loans with same-day funding, you can click here for more useful info.
  • 5. What to Do if I Fail to Repay My Loan?

    Kindly talk to your lender if you have difficulty making the payments. Different lenders have different standards to deferred payment. It is important to check carefully before signing any loan agreement.
  • 2. What Is the Location Of First Horizon Bank? How to Reach It?

    First Horizon Bank is located at 1182 W Poplar Ave, Collierville, TN 38017, United States. Kindly refer to the map and locate the easiest way to access this place.
  • 4. Is First Horizon Bank an Agency or a Direct Lender?

    First Horizon Bank is a Bank. To bring you the most convenient loaning process, we can link you with a large network of lenders over the internet. You can turn to our website to get a small personal loan online with no hard credit check.
  • 6. Does First Horizon Bank Offer Bad Credit Loans?

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