Equity Bank Slack St, Pea Ridge

WORST BANK EVER. DO NOT BANK HERE. They withdraw money with no authorization, TWICE. Had to call corporate to get a refund of MY money. Every location is absolutely horrible. Between customer service and just the bank in general. DONT BANK HERE!!!!

Well, I thought I had found a bank to use part-time. I was told when I opened the account there would be no fees if I signed up for online banking. I did that within a couple of days of opening the account and I just happened to open a statement and found out that Equity bank has been stealing 5.00 per month for like 5 months. I do not do business with companies that perpetrate fraud. I will be closing the account on Monday. If you don't mind a bank stealing from you then this might be the bank for you, but for me, no... I like a company that is honest.

We have had 3 loans through here within the past 3 year and have been trying to pay our last one off and Melissa will not work with us neither will anyone at corporate Melissa will not fix any of our fees that were the banks fault. Would not recommend Also no one will ever give me a call back.

The employees in the branch are great but the home office are idiots. There has been way to many errors and changes that do not work. Since the bank changed name it went down hill drastically.

Alyssa is awesome and super helpful

Called 15mins till close. I was put on hold until close. I understand it's the end of the day. But plain rude and unprofessional to put me on hold until close because your done working for the day 15mins til close

Don't go there to open a account, it's too much paper work. That's what they told me, but in a nice way.

Helped fix my daughter’s account problems with no issue a few months ago.

Awesome bank staff. Always know your name, very friendly, and helpful!

they told me to hire a lawyer to answer my banking questions. So i'm banking with my lawyer now