Downeast Credit Union Main St, Machias
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Reviews
There are 5 customer reviews. Check out their experiences with this business.
Q
Quincy Bryson5Moved back here in November, have been using DECU since I moved back. The girls are awesome, customer service is over the top and it's refreshing! They spoil my pup every time he's with me, he knows he's at the bank and he knows they're his friends lol
Response from the ownerThank you for the great review, Quincy! Glad to hear you and your pup are enjoying the service. We're so glad you selected Downeast CU for all of your financial needs - thank you!
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NavajoNurse1I came in here because it's a share branch. Wanted to deposit money into my credit union account in Texas. I forgot my driver's license. I showed her my Federal Veteran's card that has my picture and full name. She refused it saying I needed a signature on the card. I informed her that all I was doing was making a deposit, she didn't even have to give me the balance or anything. I showed her my debit card from that credit union with my signature and my full name. She called her supervisor who told her I needed an ID with a signature. I got my boyfriend to come in and make a deposit into MY account and that was ok. His name is nowhere in my account, for all they know he could be a complete stranger. Is there something wrong with this picture?? Is it the color of my skin? Hmm... Makes you wonder.
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Banana Seat1The phone drops are ridiculous. Customer service is fine but if you can't get thru than its pointless. I have been hung up on more times than i can count..
Response from the ownerWe truly apologize for the inconvenience! During our Digital Services upgrade, we have been experiencing a higher call volume and have put more Team Members on phones. As an alternative if you have general questions, you could email us at [email protected] (just don't share personal identifiable information like account numbers or social security numbers). We are closely monitoring the phone system and apologize again.
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Barbara Sellitto1On hold waiting to speak with someone for over 10 minutes then they dropped my call, called back and on hold again waiting over 9 mins. For someone to answer the phone - poor customer service!
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Mark David Smith3Impossible to get through to a human.
Response from the ownerHello Mr. Smith, Very sorry to hear that you are having difficulties reaching us. DECU strives to answer all calls in person with local team members, but do occasionally experience higher call volumes. We will continue to monitor our call volume and add additional Team Members as needed, and will try to reach you today to see how we can serve your financial needs. Thanks for letting us know so that we can improve!
Business Info
211 Main St, Machias, ME 04654, United States
FAQs
1. How to Contact Downeast Credit Union?
You can call them at this phone number +1 800-427-1223. Or you can Visit its website and submit the loan form over the internet.3. How Can I Request a Loan at Downeast Credit Union?
To get the loan you need, you can Visit its website and submit the loan form online. If you are searching for payday loans online with fast approval, you can select our lending service for more useful info.5. What Can I Do if I Can Not Pay Back My Loan?
Kindly talk to your lender if you are struggling with the monthly payments. Different lenders have different solutions to late payment. Please always check out carefully before signing any loan agreement.
2. What Is the Location Of Downeast Credit Union? How to Reach It?
Downeast Credit Union is located at 211 Main St, Machias, ME 04654, United States. You can check the map and find the best way to access this place.4. Is Downeast Credit Union an Agency or a Direct Lender?
Downeast Credit Union is a Credit union. To bring you the most effective loaning process, we get you connected with a variety of honest lenders over the internet. You can enter our official website to secure a personal loan online with no hard credit check.6. Does Downeast Credit Union Offer Loans for Bad Credit?
Yes, but if you want to improve your likelihood of success, we just come in handy! Just enter our official website to get an installment loan online for bad credit with affordable monthly payments.