default img
default img
Bank

Citizens Bank Putnam St, Winthrop

3.2
default imgdefault imgdefault imgdefault imgdefault img
(10)
Closed
SundayClosed

Looking for a loan?

I want to borrow
$
I need it for
Debt Consolidation

This won't affect your credit score.

Reviews

There are 10 customer reviews. Check out their experiences with this business.

3.2 / 5
default imgdefault imgdefault imgdefault imgdefault img
  • K

    Katie magnan
    1
    default imgdefault imgdefault imgdefault imgdefault img

    Walked in to deposit $700 in cash. Line out the door, manager of the branch sitting in her office with the lights off. Decided to use the ATM, which proceeds to eat my $700 cash deposit. Get back in line to wait to speak to an agent (Teresa-who was very nice and apologetic about the wait and my situation). They said it was a fault of the machine and there was nothing they could do about it. Manager shooed me off as if there was nothing wrong. I live in a very small town. Without my knowledge, a person that was in line behind me, ended up writing about the interaction on an online forum. The comments from the towns members make it seem like this is an ongoing issue with the management and the ATM…. Why is the ATM still available if it is constantly malfunctioning?

  • T

    Theresa Obrien
    5
    default imgdefault imgdefault imgdefault imgdefault img

    It was after reviewing my online account information and finding transactions I had not made I called my local branch here in Winthrop. I spoke with Stacey Brevo by telephone explaining what I noticed and Stacy suggested come right in and freeze both debit cards and get new debit cards assigned. I am saying at that point it was the last thing I really wanted to have to go through. In saying that I figure it was going to be a long and never ending situation. I went down to the branch was assisted right away by Stacy and what I anticipated being a long and a bit of a hassle turned out to be a quick and painless process. Stacy assistance from start to finish I was shocked how quickly it took in getting my new debit cards and how the overall experience went. I was so thankful for Stacy. This branch is always such a wonderful place to visit when not being able to handle business online or at the ATM. The entire staff especially Stacy was outstanding.

  • B

    BosApollo
    4
    default imgdefault imgdefault imgdefault imgdefault img

    Have never had a problem here and have been going for over 10 years. Staff is very helpful and courteous. Edit 5/31/22: Taking off a star for the following reasons: 1-The vestibule with the ATM machine is beyond hot. It's sweltering and extremely uncomfortable. 2-The ATM machine in said vestibule is frequently out of service. 3-I see a high turnover of people, good people and excellent employees, because Citizens does not do enough to retain their employees. Give these people raises. These three things make Citizens appear very cheap and not empathetic at all to customer's need for comfort and dependability.

  • J

    Judy Wilburn
    1
    default imgdefault imgdefault imgdefault imgdefault img

    Midday on a Friday with 4 employees and all they are able to do is take deposits.

  • m

    max333501
    1
    default imgdefault imgdefault imgdefault imgdefault img

    Called four times in a row during hours of operation and was I repeatedly ignored. One time a representative answered the phone put it down and just left it there... slimey.

  • a

    aziz mouhib
    1
    default imgdefault imgdefault imgdefault imgdefault img

    The worst place I have ever been. Staff need some training . customer service is bad

  • M

    Mohammed Naoumi
    1
    default imgdefault imgdefault imgdefault imgdefault img

    First impression on the employees none of them professional, went there to open a new account the invitation says “come in to your nearest branch” and they said you need appointment the second thing while I’m waiting for my turn they give Priority to other person behind me to open new account as well, never go there again.

  • A

    Ashley Banks
    1
    default imgdefault imgdefault imgdefault imgdefault img

    Either unable or unwilling to help with basic banking tasks.

  • m

    malaz
    1
    default imgdefault imgdefault imgdefault imgdefault img

    Staff lame Worth CustomerService you can possibly get!

  • B

    Bob
    5
    default imgdefault imgdefault imgdefault imgdefault img

    Views of boston and the harbor islands

Business Info

35 Putnam St, Winthrop, MA 02152, United States

Nearby Title loans in Winthrop

  • Title Loans
  • Personal Loans
  • Installment Loans

FAQs

  • 1. How Do I Contact Citizens Bank?

    One of the easiest way is to call their phone number +1 617-539-1514. Another way is to complete an application via their user-friendly website and wait for them to get back to you.
  • 3. How Do I Take Out a Loan from Citizens Bank?

    You can visit their store nearby or request a loan on their website. It's worth noting that a fast installment loan may help you cover an unexpected expense better. We suggest you carefully consider all the possibilities and make an informed decision.
  • 5. What Can I Do if I'm not Able to Pay Back a Loan?

    Failure to repay a loan can harm your credit score. Reach out to the lender as soon as possible and see if you can change the term length.
  • 2. How Do I Find Citizens Bank?

    35 Putnam St, Winthrop, MA 02152, United States is the address of Citizens Bank. Search for a route online so you can get there fast.
  • 4. Is Citizens Bank an Agency or a Lender?

    Citizens Bank is a Bank. If you have no idea what type of loan you want, check out our platform to learn about Fast Title Loans. With a focus on online title loans, it can also help you get multiple loan offers.
  • 6. Can Borrowers With Poor Credit Request A Loan From Citizens Bank?

    Yes. Borrowers can also check out our platform to get a personal loan online with bad credit through Fast Title Loans, which is an online platform specializing in loans.