Check `n Go Moffett Rd, Mobile
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There are 10 customer reviews. Check out their experiences with this business.
Rep was very nice and friendly. I went in a few days ago with a friend and observe her well enough to go back in today for myself. And on both trips she had the same attitude, which was very courteous and pleasant. It was a pleasure walking into a environment that had the want to help whoever walked in the door attitude. Very pleased!! Rest assure it wont be my last visit to this store.Response from the owner
Check 'n Go strives for five-star customer service! Thank you for the great review!
This was a great experience for me. It’s very nice and clean and the customer service is outstanding they try and help you out to the best of your ability. And ask for Ursula when you guys go she is the store manager and is very great at what she does. Thank you Check N GoResponse from the owner
We appreciate the wonderful compliments you shared with us regarding your recent Check ‘n Go experience. We are excited to hear our associates are providing great customer service and making it easy for our customers.
I called to see about a payday loan, being that it is my first time getting one. So, at 5 or a little after I asked was it ok to come since they closed at six. The lady told me yes. 5:30 I got there and they had the door locked. The lady was standing in the back and seen me, and turned away. I called twice and no answer. Yall could have just told me come on the next business day. But, it was a waste of time and gas to be told to come here for a blank trip. And the lady was nice on the phone so I dont understand.Response from the owner
Josh Lan, please accept our sincerest apology for your recent experience. We take feedback like yours very seriously. Our goal is to provide every customer with the best experience possible and your feedback helps us do so. If you would like to discuss in further detail, please visit www.checkngo.com/feedback where we will be more than happy to assist you.
Very professional & helpful ladies who were eager to assist me with every step of the loan. Go see Ursula and Susan for all of your financial needs. Ursula answered all of my questions and even extended additional information for a better understanding.Response from the owner
So glad your last trip to Check 'n Go was awesome. We're very happy to hear that Ursula was so helpful in answering all your question. We appreciate your feedback and thank you again for choosing Check 'n Go.
The store manager, Rozilyn Peyton was very polite and helpful, but the problem i had is she has no help,one person can't run a business by themselves. she deserves a rise.Response from the owner
We are sorry to hear about your recent experience with us. Your feedback is very important to us and we will use it to better our process and services.
This Lady was so patient and professional. She really went over and beyond to help us. I feel people like her should be notice. Thank youResponse from the owner
Latosha, thank you for taking the time to provide such positive feedback about Check 'n Go. We’re very happy to hear that our associate went above and beyond to help you out. We strive to provide great customer service. We will share your feedback.
Very nasty on the phone when I tired to make a payment. Lines are always long with only one person working. I previous gave 5 stars because they ask you to do the survey in the store and to give them 5 stars.Response from the owner
Thank you for taking the time to share your review with us. If you would like to discuss any concerns you may have, please visit www.checkngo.com/feedback, so we can make your next visit a positive one.
Mrs Ursula is professional, down to earth and very beautiful, but honestly she will do her best to get the most for youResponse from the owner
Thank you for the great recommendation and giving Check 'n Go the opportunity to help you with your financial needs!
Amazing and professional service!! The employees were very nice and make me feel like more than customer...after my services, I felt more like family!Response from the owner
We love hearing how our Check 'n Go associates have helped you and made you feel like family. Providing great customer service and helping you with your financial needs is our goal. Come back and see us soon, Sherri!
The store manager always makes me feel welcomed and at ease. The process is quick. I recommend this store to anyone who needs extra cashResponse from the owner
Awesome - we are excited to hear you had such an amazing experience with one of our store managers at Check ‘n Go. Thank you, Sherman.
3211 Moffett Rd Suite 102, Mobile, AL 36607, United States
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