CAG Acceptance E Mcdowell Rd, Scottsdale

Thank goodness for the previous reviews. I know when it’s hard to get financed I can expect to pay a high interest rate but the reviews of this place definitely made me change my mind. So I will not be using CAG.

This company has a complete lack of compassion for the people going thru a crisis in the nation today. Obviously the economy is shutting down slowly, minute by minute and they NEED their money in hand now!!! Take back the car, it's not like I have a job to drive to for the time being smh.

Incompetent employees and lie. Would not recommend using them for the purchase of a car.

Worst experience of my life. They're thieves, they add thousands of dollars in hidden fees to prevent you from paying down your principal in a timely manner. They don't hold word as bond, they shouldn't even be open still.

Worst place ever! LALA, Marina and some other agents there don’t know what csr is because they do not provide great service at all. They are very rude and don’t even refund money back that they took with out letting me no know before processing my transaction. I wish never got my car loan thru them. I should of went somewhere else bc I’m sure I would of found better.

This place doesn't even deserve a star........I brought a car from them years ago and claim it on my bankruptcy and I ran my credit to get a car from another company and they sent me a a law suit saying they are charging me for the car......I paid everything except $300.00 and they are trying to get it all over again ! What a NASTY COMPANY!

Customer service skills are terrible, almost everyone in the office is extremely rude, I have video of them yelling at people coming in the office to pay payments. I will never do business with this company again, save yourself the hassle and find a different company .

High interest loan people. Paying on time and communication I have had no problems and customer service I think they are nice. Just pay your bills on time.

Paid my car payment for the month, I w a s told when I got the loan a certain monthly amount , even though I paid every two weeks.I always paid on time and when paid the monthly amount was told if there are 5 Fridays in the month I must pay more than the monthly amount .. 612.00 for each month that has 5 Fridays in it.. They disabled my car the day before a payment was due.. I'm so pissed about both of these situations..

Not sincere, apologetic or empathetic at all. They need their old team back when Marina was in charge of her team.