Brattleboro Savings & Loan Main St, Brattleboro
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Reviews
There are 10 customer reviews. Check out their experiences with this business.
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Angela Gray1When I went to start my small business account there they seem to have no interest in my business based on my size. They never asked questions and never made service recommendations. We ran into a cash flow issue which small businesses do. I misunderstood the timing of deposits and withdrawals and bounced a check. I went to talk to the manager and while she did remove the fees she was dismissive, cut me off, and ended by a conversation by going back to work without saying goodbye A manager from another bank found out we'd opened and came and visited me in person and talked about their understanding of the issues facing us and looked at what we needed and how to coordinate services to make it more cost-effective well as setting us up with a reserve line of credit. I'm really happy with my new bank. I consider BSL elitist and would never recommend them to a small business.
Response from the ownerHi Angela, we’re so sorry you had this experience. Thank you for your feedback. We take customer service seriously and small businesses are very important to us. Please know that we will look into your experience. If you'd like to speak further, please give us a call at (802) 254-5333 and ask to speak with Theresa Masiello.
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Jesse Wismann1I'd leave zero stars if I could. Atm took money from account and never gave me the cash. When I talked with customer service they were extremely rude and said it wasn't their issue. This isn't the first time I've had an issue with BS&L but it will be the last time. I'll be doing my banking elsewhere.
Response from the ownerSometimes ATMs do malfunction. Since you aren’t a customer of BS&L, you have to submit a claim through your bank, since we can’t verify that your account was actually charged for the withdrawal. They should give you a credit and they’ll get in touch with us. Sorry if that wasn’t made clear when you contacted us.
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Erich Kruger5My customer service representative today (Ella) went the extra mile by changing our account type, saving our non-profit service fees. Courtesy checks were also offered, and fees waived. Very proud to be banking here.
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Sher Ward5BSB is a GREAT bank. At the main brach it is great to be greeted with a smile and a teller who knows your name in most cases and friendliness by those who don't yet as well. It is fabulous to always have a "personal banker" also. I like that BSB is local. I love BSB.
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Anthony Wojcik5I have been banking here for three years now! They never seem to disappoint me. I am always happy to walk in and have everyone greet you with a smile!
Response from the ownerI am so happy to hear that!
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Diana Garcia1Simply the worst costumer service I have ever had. Wasted so much time, energy and money. Very poor communication. One star is too high rating for their quality of service.
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Cayo5I feel so lucky to have this bank in my town. Service is always personal, friendly, and helpful.
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eric anderson5Great service, good location. One of the great community banks. Contributes to so many organizations in Brattleboro.
Response from the ownerThank you for this! We are happy to give back to our community!
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Robert Oeser5You really can still find your home town bank. Right here at the BS&L. It's a great feeling to walk through the doors.
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Timothy Maciel5I couldn't ask for more from the tellers and other staff at BS&L. They are always courteous, friendly and professional.
Business Info
221 Main St, Brattleboro, VT 05301, United States
FAQs
1. How Can I Reach Brattleboro Savings & Loan?
We advise you to dial their phone number +1 802-254-5333. Another way is to complete an application on their website and wait for them to contact you.3. How Do I Get a Loan from Brattleboro Savings & Loan?
You can head to their shop near you or request a loan on their website. It's worth noting that an online installment loan may suit your needs better. We suggest you carefully consider all the possibilities and make an informed decision.5. What to Do if I Can't Repay a Loan?
Failure to repay a loan can lower your credit score. Contact the lender as soon as possible and see if you can find a solution.
2. How Do I Find Brattleboro Savings & Loan?
221 Main St, Brattleboro, VT 05301, United States is the address of Brattleboro Savings & Loan. Use an online map to plan a route beforehand so you can get there fast.4. Is Brattleboro Savings & Loan an Agency or a Lender?
Brattleboro Savings & Loan is a Bank. If you are not sure where to get a loan, click here to learn about Fast Title Loans. With a focus on high-approval-rate title loans, it can also help you get the best deal.6. Are There Loans for Bad Credit From Brattleboro Savings & Loan?
Yes. Borrowers can also click here to apply for an online personal loan with bad credit through Fast Title Loans, which is a reputable loan services provider.