BMO Harris Bank N R H Johnson Blvd, Sun City West

Poor service not trustworthy. Short a cash payment out. Seems they have stolen the Mutual of Omaha Bank building and are doing inter banking and fake statements. Using multiple computers to do transactions. I called FRAUD FRAUD FRAUD Sign on building in picture is a wrapped covering up Mutual of Omaha Bank.

Never have I ever received such poor service at any business whatsoever. They have no idea how to run a bank. I've had countless issues with them in the past (money missing from my account, randomly at -$1.3k overnight and being stranded trying to get gas, no explanation ever but the funds are returned after I come in). Numerous times. Today was the tipping point. I come into this location to withdraw money to make some payments this weekend. Apple Maps says they're open until 1PM. I show up at 12:08PM. I walk in the front door and am confused by all the lights being off. The woman behind the counter begins yelling at me, demanding I leave. I am stood in the doorway, confused, simply asking their hours and politely telling her they're incorrect online. I work in customer service as well, so I was just letting her know so that she could possibly fix that. She kept treating me horribly, demanding I leave the property at this instance. I am a 20 year old female standing in the doorway asking a simple question. The least possible intimidating situation you could imagine. I didn't deserve this treatment in the slightest. Plus, when a financial institution is closed, maybe lock the door? How was I supposed to know when the hours were incorrect online? Never in a million years would I speak to a customer in the tone she did. It was so unbelievably rude. Maybe if you don't like people so much, don't work in a job where you have to help people! How do you hire people like this? Honestly I am done with this location. Not only do they not know how to properly process Canadian checks and keep your funds in your account, they also verbally abuse young customers for their own mistakes. How disappointing. Honestly if you are thinking about banking with BMO Harris and going to this location, DON'T. Worst customer service I've ever seen. Appalling.

Awesome bank and the staff is incredible. I was coming out of a bad situation with my previous bank and I am so thankful that I found this team. They truly care about the success of my business and the ease of my banking and for that I am genuinely grateful.

Great people really helpful. Thank you manger was the best help me out so much

Love this bank. Love this branch. Great employees. Small town feel. Love it!

Great service and manager, Susan Lewis. Does not have the big bank scam attitude.

GET RID OF THE FEELING YOU GET MESSAGE......REPEATS OVER AND OVER AND OVER AND OVER AND OVER.............ANSWER THE PHONE, DONT LEAVE PEOPLE ON HOLD AND REPEAT THE SAME MESSAGE 100 TIMES

Close at 12 instead of 1