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Alaska USA Federal Credit Union 01
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Federal credit union

Alaska USA Federal Credit Union Old Glenn Hwy, Eagle River

4.2
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(7)
Closed
Wednesday10AM–7PM

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    Reviews

    There are 7 customer reviews. Check out their experiences with this business.

    4.2 / 5
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    • B

      Barbara Eaton
      5
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      Stacie Ihrig and her team at Alaska USA Federal Credit Union in Eagle River are phenomenal!! I am always greeted with efficient, friendly professionalism. Even when it's super busy in the branch, Stacie makes time to carefully handle our sometimes difficult transactions. Great job ER team!! You are making a difference!

      Response from the owner

      Hi Barbara, that is awesome to hear! We’ll make sure that your comment reaches the Eagle River branch!

    • D

      Daktylon
      1
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      They can take up to weeks to update your withdrawal information. And then they charge overdraft fees for things that happened weeks ago but would never have been purchased had they actually been up to date on their finances. Definitely do not recommend this pathetic credit union.

      Response from the owner

      Hi Daktylon, we're sorry to hear about your negative experience with us. We'd like to take this as an opportunity to learn where we can improve as a company. Would you be willing to fill out a Feedback form? This way you can speak with one of our team members directly. The form is located https://www.alaskausa.org/service/contact.asp#ProvideFeedback.

    • R

      Randy Beuter
      1
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      They put a huge amount of MY money in the wrong account !!! I have the paper work and they still have not returned my money. Talked with APD they said to talk to the FBI and FCC !! THIS BANK IS AWFUL

      Response from the owner

      Hi Randy, we are so sorry to hear about your experience and are reviewing the situation. We will be in touch with you soon.

    • D

      David Chapa Jr.
      1
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      Tried to open a business account with these clowns. They kept telling me I needed to file an initial report with the state before I could open a business account. Their know-nothing bankers apparently can’t tell the difference between an LLC and sole proprietorship (one has to file, the other doesn’t). Wasted an hour of my time for stupidity.

      Response from the owner

      Hi David, thank you for your review. We are sorry to hear about your experience and would appreciate the opportunity to discuss the situation and help you establish a business account. If you would be willing to chat, please send an email to [email protected] or give us a call at 1-800-525-9094. We hope to speak with you soon!

    • N

      Naynaylovesmakeup
      5
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      I like their hours of operation the staff is always friendly the lines seem to move faster when I come here compared to other stores.

      Response from the owner

      Hi, we're so happy to hear that! The Eagle River branch will appreciate it too when we tell them!

    • C

      Chris Soren
      1
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      Every time I have called for months, no one answers the phone, then my call is dropped. Is Alaskausa under staffed?! Both eagle River locations fail to answer the phone.

    • M

      Mariya Frahm
      4
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      in-person service is great, and staff is amazing. Was not able to get through on the phone line though.

      Response from the owner

      Thank you for sharing your experience and feedback, Mariya! We will be forwarding your comments to the appropriate department for review.

    Business Info

    12155 Old Glenn Hwy, Eagle River, AK 99577, United States

    FAQs

    • 1. How Can I Make Contact With Alaska USA Federal Credit Union?

      Just make them a phone call through this phone number +1 800-525-9094. Or you can browse its official website and fill in the submission form over the internet.

    • 3. How to Get a Loan at Alaska USA Federal Credit Union?

      To apply for the loan you want, you can browse its official website and fill in the submission form online. If you are searching for online payday cash loans with same-day funding, you can click here for more useful info.

    • 5. What Happens if I Can Not Pay Back My Loan?

      Kindly talk to your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to late payment. It is important to check carefully before signing any loan agreement.

    • 2. What Is the Location Of Alaska USA Federal Credit Union? How Can I Access It?

      Alaska USA Federal Credit Union is located at 12155 Old Glenn Hwy, Eagle River, AK 99577, United States. You can check the map and select the easiest route to access this place.

    • 4. Is Alaska USA Federal Credit Union an Agency or a Direct Lender?

      Alaska USA Federal Credit Union is a Federal credit union. To bring you the most effective loaning process, we can link you with a long list of trusted lenders over the internet. You can visit our platform to get a small personal loan online with no hard credit check.

    • 6. Does Alaska USA Federal Credit Union Offer Bad Credit Loans?

      Yes, but if you want to improve your likelihood of success, you can turn to our broker service! Just visit our platform to get an installment loan online for bad credit with affordable monthly payments.