Advance America 28th St, Grand Rapids

I always receive wonderful service here at the, 28th street location! They're always very friendly and knowledgeable! Today, Patricia was very helpful. She made a suggestion that saved me from having to drive all the way over to the, Plainfield location. She saved me on gas as well as my time. I have had nothing but respect and friendly services everytime! Thanks again, Patricia!

Super friendly staff. Very helpful. Everything is super fast. Best experience ever.

Nicole did an amazing job with my loan process friendly kind sweet and very professional hope for best for that raffle prize

Wonderful respectful woman that works there. Always kind to customers. Great job

Nicole was really sweet and helped answer all my questions!

Very good customer service and nikole was very helpfull and very knolageble.

Patty is very knowledgeable, professional and cares to take the time to get to know her customers individually! Her and Bre make a awesome team! Don’t hesitate! Go say Hi to them awesome ladies and get you some $$$

This is a great business. The lobby is always clean and orderly. The girls do a great job with customer service and aren’t too bad to look at either ;) They are always welcoming and even when I’ve had to wait in line they have snacks! You can’t beat that customer service!

Unreliable. The store opens at 10 and i took my lunch at 11 arriving at 11:15. A sign on the door says will return at noon. I called and filed a complaint and they advised me something came up and they had to run an errand for another store. The is an unacceptable business practice, you should always have someone available to run the store during store hours. Errands and staff shortages should be planned for.

Patty is amazing, she has always been amazing... oh and Bre is also amazing she has always had great communication and answered all of my questions